VitalSmarts

VitalSmarts
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VitalSmarts has award-winning training programs and New York Times bestselling books that enable organizations to achieve new levels of performance by changing employee behavior.

VitalSmarts

 •  November 21, 2016

What should you do about a badmouthing boss? Let’s consider this hypothetical example: Karen hates the fact that her boss, Tom, frequently says negative things about her colleagues to her. She gently expressed her discomfort to him a number of times — after which he apologized and then continued his critique. Two months ago, one of her colleagues...

VitalSmarts

 •  November 2, 2016

Apologies should be pretty straightforward. You screwed up, you feel bad, you express your remorse. But we're human, and humans are complicated. Many times, we apologise for the wrong reasons. As author and business strategist Joseph Grenny explains, "the best apology is a glimpse into your own accountability." When you're truly sorry for...

VitalSmarts

 •  October 11, 2016

Join us Dec 20. for our free webinar on attracting top talent, fueling productivity and building a brag-worthy culture. Register Now » When teams start missing deadlines, employers need to know the main obstacles that are preventing workers from delivering on time. Leaders need this information so they can create impactful changes that help teams...

VitalSmarts

 •  September 19, 2016

Join us Dec 20. for our free webinar on attracting top talent, fueling productivity and building a brag-worthy culture. Register Now » The employee experience is crucial to retaining and growing your workforce. Happy employees want to stay where they are and continue to do their best work. But when those employees are dissatisfied, they’re likely...

VitalSmarts

 •  September 13, 2016

Created with PixTeller When the results of Google’s research on team effectiveness (called “Project Aristotle”) were revealed earlier this year, the conclusion was surprising: the best teams have just one thing in common. Factors such as clear goal-setting and team member dependability are certainly important, but they’re not what definitively sets...

VitalSmarts

 •  July 14, 2016

Even if you don’t consider your business a tech company, there’s a lot you can learn from the most successful tech cultures. Competition for talent in the industry is fierce, and businesses that create the best work environments succeed in winning and keeping great hires.
Through extensive interviews and surveys with managers and their employees, a...

VitalSmarts

 •  April 25, 2016

A few years ago, when I got a speeding ticket, I was offered the option of attending traffic school in lieu of a black mark on my otherwise spotless driving record. I showed up at City Hall promptly at 6 PM, hoping my educational experience would end at the advertised 8:30 PM. The instructor was 25 minutes late and quite disorganized. By 8:15 PM he...

VitalSmarts

 •  February 19, 2016

Research continually tells us multitasking decreases productivity rather than increasing it. By dividing your focus, you’re increasing your stress levels and decreasing your performance abilities, write Joseph Grenny for Harvard Business Review. Here are five ways you can minimize your workplace distractions: Be aware of your emotions. Most...

VitalSmarts

 •  December 22, 2015

The morning radio show host was talking with a financial specialist, asking for any tips she believed people should focus their 2016 resolutions on. The financial analyst was advising more people to get serious about their financial affairs, as Canadian household debt climbed to a record relative to disposable income in the second quarter of...

VitalSmarts

 •  December 21, 2015

WILL MY DAUGHTER PRESIDE OVER HER OWN COMPANY? UNLESS THINGS CHANGE, SHE PROBABLY WON'T, AND NEITHER WILL YOURS.
My 4-year-old daughter Serena will be 30 in 2041. Assuming that she has a college degree and eight years of work experience, how might she fare in a world dominated by contract workers, fluid teams, human-centered work, persistent pay...