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Associations now

 •  December 8

Inspiring trust in your employees doesn’t have to be complicated. Simply displaying a few key traits can go a long way to gaining their confidence. Also: engaging ways to show gratitude to donors. A leader can’t be effective if employees don’t trust him or her. And we all know by now that trust has to be earned. Are you looking to lay a groundwork...

Associations now

 •  December 6

You don’t need to be a UX pro to understand the basic tenets of digital usability. By adopting a “don’t make me think” attitude, associations can add an element of ease to the member experience. Next week, I will be reporting live from ASAE’s Technology Conference and Expo. While I’m excited to participate in two days of programming, there’s a...

Associations now

 •  December 4

Volunteer leaders sometime stick around longer than bylaws dictate. That’s a problem not just for the people in charge but those hoping to be. Some people just don’t know when to let go. On a recent thread on one of ASAE’s Collaborate groups, an executive mentioned a problem with a volunteer committee that had allowed its members to stay in place...

Associations now

 •  December 1

A membership thought exercise challenges you to imagine your business model without members. Could you? Also: Your employee branding could be the difference between you keeping employees and struggling to fill seats. Would your association still work without members? Well, would it? It’s a provocative question, and one posed by Tara Puckey at the...

Associations now

 •  November 30

Don’t miss these tactics for getting event sponsors to re-sign for next year. Also: The key to employing a better team may come down to changing your interview style. Event sponsors are great to have but can be difficult to get. How can you make sure that you’re making the best of the ones you already have? The Event Manager Blog shares several...

Associations now

 •  November 28

One of the biggest challenges event professionals face is figuring out how to keep the attention of people who are always staring at their smartphones. Also: Rethink the way you take feedback to become more effective. How many times have you picked up your phone today? Are you reading this on your phone right now? In today’s smartphone-saturated...

Associations now

 •  November 27

Designing a membership journey map will help your group better understand what your members go through when interacting with your organization. Also: Stop trolls from ruining your online community. Nearly every success metric for your organization can be improved by better understanding your members. To get to know them better, consider mapping...

Associations now

 •  November 20

Saying “no” to staffers is part of the executive’s job, but rejections work better if they serve less as dismissals and more as check-in opportunities. Books designed to inspire people in the business world are often larded with tales of rejection. Famous novelist X had her novel rejected by dozens of publishers before finding a sympathetic one;...

Associations now

 •  November 17

The National Society of Genetic Counselors uses an online discussion forum to put out a call each time it needs members to take on small, ad-hoc volunteer tasks. How to hack it? Whenever it needs volunteers, the National Society of Genetic Counselors quickly posts a message to a digital forum found on its members-only community. The group keeps...

Associations now

 •  November 17

Empathy is vital when it comes to managing a team of remote employees. Also: how a change in marketing messaging helped The Guardian’s membership revenue outpace its ad revenue. Remote working is on the rise in the United States. Despite all of the collaborative technology at our fingertips, remote workers can lose a sense of camaraderie and even...